Terms and Conditions

In using this website (PonoExpress.com) you are deemed to have read and agreed to the following terms and conditions:

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: “Client”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. “The Company”, “Ourselves”, “We” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing English Law. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Additional charges may apply for car seats, extra baggage fee (over 2 pieces per person), bikes, surfboards, pets/kennels, wait time please verify these rates with your Pono Express Representative.

Gratuity not included. Smoking, drinking and eating is not permitted in any vehicle at any time.

Privacy Statement

We are committed to protecting your privacy. Authorized employees within the company on a need to know basis only use any information collected from individual customers. We constantly review our systems and data to ensure the best possible service to our customers. Congrass has created specific offences for unauthorised actions against computer systems and data. We will investigate any such actions with a view to prosecuting and/or taking civil proceedings to recover damages against those responsible

Confidentiality

We are registered under the Data Protection Act 1998 and as such, any information concerning the Client and their respective Client Records may be passed to third parties. However, Client records are regarded as confidential and therefore will not be divulged to any third party, other than if legally required to do so to the appropriate authorities. Clients have the right to request sight of, and copies of any and all Client Records we keep, on the proviso that we are given reasonable notice of such a request. Clients are requested to retain copies of any literature issued in relation to the provision of our services. Where appropriate, we shall issue Client’s with appropriate written information, handouts or copies of records as part of an agreed contract, for the benefit of both parties.

We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by this Company will only be in connection with the provision of agreed services and products.

Disclaimer

Exclusions and Limitations

The information on this web site is provided on an “as is” basis. To the fullest extent permitted by law, this Company:

  • excludes all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website and/or the Company’s literature; and
  • excludes all liability for damages arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised this Company of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages.

This Company does not however exclude liability for death or personal injury caused by its negligence. The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer are affected.

Payment

All major Credit/Debit Cards, are acceptable methods of payment. Our Terms are payment in full before pre-arranged transportation service is provided. All goods remain the property of the Company until paid for in full. We reserve the right to seek recovery of any monies remaining unpaid sixty days from the date of invoice via collection Agencies and/or through the Small Claims Court in the event that the outstanding balance does not exceed $3000. In such circumstances, you shall be liable for any and all additional administrative and/or court costs.

Returned cheques will incur a $45 charge to cover banking fees and administrative costs. In an instance of a second Returned cheque, we reserve the right to terminate the arrangement and, if agreed to, we shall insist on future cash transactions only. Consequently, all bookings and/or transactions and agreements entered into will cease with immediate effect until such time as any and all outstanding monies are recovered in full.

Cancellation Policy

Minimum 48 hours notice of cancellation required. Notification for instance, in person via phone call before 48 hour cancellation policy. Cancellations will not be accepted via voicemail or email.

Termination of Agreements and Refunds Policy

Both the Client and ourselves have the right to terminate any Services Agreement for any reason, including the ending of services that are already underway. No refunds shall be offered, where a Service is deemed to have begun and is, for all intents and purposes, underway. Any monies that have been paid to us which constitute payment in respect of the provision of unused Services, shall be refunded.

Availability

Unless otherwise stated, the services featured on this website are only available within the State of Hawaii. Redistribution or republication of any part of this site or its content is prohibited, including such by framing or other similar or any other means, without the express written consent of the Company. The Company does not warrant that the service from this site will be uninterrupted, timely or error free, although it is provided to the best ability. By using this service you thereby indemnify this Company, its employees, agents and affiliates against any loss or damage, in whatever manner, howsoever caused.

Log Files

We use IP addresses to analyse trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. Additionally, for systems administration, detecting usage patterns and troubleshooting purposes, our web servers automatically log standard access information including browser type, access times/open mail, URL requested, and referral URL. This information is not shared with third parties and is used only within this Company on a need-to-know basis. Any individually identifiable information related to this data will never be used in any way different to that stated above without your explicit permission.

Cookies

Like most interactive web sites this Company’s website [or ISP] uses cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our affiliate partners may also use cookies

Links to this website

You may create a link to any page of this website without our prior written consent. If you do create a link to a page of this website you do so at your own risk and the exclusions and limitations set out above will apply to your use of this website by linking to it.

Links from this website

We do not monitor or review the content of other party’s websites which are linked to from this website. Opinions expressed or material appearing on such websites are not necessarily shared or endorsed by us and should not be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices, or content, of these sites. We encourage our users to be aware when they leave our site & to read the privacy statements of these sites. You should evaluate the security and trustworthiness of any other site connected to this site or accessed through this site yourself, before disclosing any personal information to them. This Company will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information.

Copyright Notice

Copyright and other relevant intellectual property rights exists on all text relating to the Company’s services and the full content of this website.

Pono Express logo is a registered trademark of this Company in the State of Hawaii, United States. The brand names and specific services of this Company featured on this web site are trade- marked.

Communication

We have several different e-mail addresses for different queries. These, & other contact information, can be found on our Contact Us link on our website or via Company literature or via the Company’s stated telephone, facsimile or mobile telephone numbers.

This company is registered in County of Kauai, State of Hawaii. Pono Holdings, LLC DBA Pono Express 3-2600 Kaumualii Hwy. #1300-338. Lihue, HI 96766

Force Majeure

Neither party shall be liable to the other for any failure to perform any obligation under any Agreement which is due to an event beyond the control of such party including but not limited to any Act of God, terrorism, war, Political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or man made eventuality outside of our control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen. Any Party affected by such event shall forthwith inform the other Party of the same and shall use all reasonable endeavours to comply with the terms and conditions of any Agreement contained herein. Others examples include delayed flight times or flights that come in early.

Waiver

Failure of either Party to insist upon strict performance of any provision of this or any Agreement or the failure of either Party to exercise any right or remedy to which it, he or they are entitled hereunder shall not constitute a waiver thereof and shall not cause a diminution of the obligations under this or any Agreement. No waiver of any of the provisions of this or any Agreement shall be effective unless it is expressly stated to be such and signed by both Parties.

General

The laws of State of Hawaii, United States govern these terms and conditions. By accessing this website, and using our services/buying our products, you consent to these terms and conditions and to the exclusive jurisdiction of the County of Kauai, State of Hawaii courts in all disputes arising out of such access. If any of these terms are deemed invalid or unenforceable for any reason (including, but not limited to the exclusions and limitations set out above), then the invalid or unenforceable provision will be severed from these terms and the remaining terms will continue to apply. Failure of the Company to enforce any of the provisions set out in these Terms and Conditions and any Agreement, or failure to exercise any option to terminate, shall not be construed as waiver of such provisions and shall not affect the validity of these Terms and Conditions or of any Agreement or any part thereof, or the right thereafter to enforce each and every provision. These Terms and Conditions shall not be amended, modified, varied or supplemented except in writing and signed by duly authorised representatives of the Company.

Notification of Changes

The Company reserves the right to change these conditions from time to time as it sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms. If there are any changes to our privacy policy, we will announce that these changes have been made on our home page and on other key pages on our site. If there are any changes in how we use our site customers’ Personally Identifiable Information, notification by e-mail or postal mail will be made to those affected by this change. Any changes to our privacy policy will be posted on our web site 30 days prior to these changes taking place. You are therefore advised to re-read this statement on a regular basis

These terms and conditions form part of the Agreement between the Client and ourselves. Your accessing of this website and/or undertaking of a booking or Agreement indicates your understanding, agreement to and acceptance, of the Disclaimer Notice and the full Terms and Conditions contained herein. Your statutory Consumer Rights are unaffected.

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HAWAII'S TRANSPORTATION CHOICE

Hawaii is a lovely, tremendous island brimming with unbelievable wonders, serine sights and a variety of sights, which no visitor can go without seeing.

Explore Hawaii with us; the transport of choice, for Hawaii and beyond. See sights you can only dream about, and see places that are vast picturesque in a world where there are too much to worry about already; let go.

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OAHU

The gathering place

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Kauai

The garden isle

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MAUI

The gathering place

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hawaii

The big island

Our services stretch out to the most distant part of the island; even to Oahu, known as "The gathering Place", is the third biggest Hawaiian Island. It is a home to around 66% of the Population of the state. It additionally holds the state capital Honolulu on the southeast drift. Travel and find Oahu using our taxi, private auto, or transport benefits and have a great time touring, unwinding and having a good time. ExploreKaua'I with us, the geographically oldest main island of Hawaii, with a region of only 562 sq. miles; it's the fourth biggest Hawaiian island which is otherwise called the "garden" Isle. It's additionally the home to the Waimea Canyon State Park, an incredible vacation spot. Go to the Valley Isle, the Island of Maui which is the second biggest Hawaiian Island, and experience Kihei, Wailea, Wakena, Kihei Town, Lahaina, Ka'anapali, Kapalua, Makawao, Paualani, Pa'ia, Kula, Hana and the sky is the limit from there. We are the transportation of choice throughout Hawaii; we serve our clients all through the state and all through the 4 Islands. With quality around each corner, we need to separate ourselves for the rest and bring genuine Hawaiian qualities, ethics and welcome to everybody.

The serine and evergreen has various lovely characteristics, landscape, a warm tropical atmosphere and a diverse open shorelines. Hawaii is the surfer’s dream, with massive waves and more. Hawaii is the home to active volcanos, and very diverse ecologies, making it an amazing spot for scientists, biologists, volcanologists and tons more. Our taxi, private car and shuttle services serve all 4 islands, from the Lihue Airport in Lihue, the Honolulu (Oahu) international airport, Kahului Airport in Maul. The Hilo International Airport in Hawaii, to the Kona (Hawaii) International Airport.

Do you love to see places in Hawaii island? We give our clients private cars so they can appreciate all the magnificence Hawaii brings to the table. We provide our customers with private cars so they can enjoy all the beauty Hawaii has to offer. We believe in sending our customers with all the necessary transportation arrangements, so their stay will be comfortable, relaxed and worry free. At Hawaii and have no idea where to go? We also offer sightseeing tours all over the Hawaiian islands starting at just $60 an hour; go to places you wouldn’t have imagined to go to, beaches, waterfalls, historic destination, hot spots, etc. We have confidence in keeping our clients happy; with a variety of value guides, proficient transportation, astonishing services and a fun, relaxed environment, so you can appreciate Hawaii for what it is, and how it ought to be experienced. Get the taste of Hawaii through our Transportation services, and have a great time. Just forget whatever problem you might be having and enjoy your time.

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AirPort
Ground transportation

Private and affordable taxi-like services to get you to your destination on time. All taxi, shuttle and private car services are persona lized and we pick you or your group at your desired location. All airport transportation is based on a competitive flat-rate.

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Sightseeing tours

We offer sightseeing tours starting at $60 per hour. We have several tour packages offering preset destinations which include waterfall tours, beach tours, historic site tours, and scenic route tours. All tours are fully customizable, allowing you to pick and choose which sites you want to see from any of our tour packages. Each tour includes a safe and friendly driver/tour guide. They are sure to give a memorable tour experience as they impart the knowledge and history of the various locations and sites around the islands.

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lei greeting

What better way to get started on your Hawaiian holiday than with a fragrant, fresh blossom lei? In Hawaiian custom, lei is symbolic of hospitality, love, value, and aloha. Worn by men and women, lei is carefully draped on the shoulders, suspending down in the front and again. The garland of beautiful, sweet-scented blooms can be worn anytime and everywhere, on special events, or no occasion whatsoever. Why don't we greet you with a normal fresh rose lei after your entrance, or surprise special someone with this beautiful Hawaiian custom. Experience true Hawaiian hospitality when you are greeted with a brand new bloom lei and a warm "aloha!" An international airport lei greeting models the build for your complete Hawaiian vacation. From the tradition you will not want to miss! Want a Lei greeting as soon as you arrive at the airport? Choose Pono Express Lei greeting services and experience the true Hawaiian culture the minute to step out of the plane.

Types of Lei Greetings available:

    The Classic Orchid Lei Greeting

    The beautiful purple collection of handpicked Orchids to make your arrival at the Island beautiful, fresh and cultural. This Lei is one of the most popular ones on the market; a simple, traditional greeting to kick start your arrival.

    Ti Leaf Lei Greeting

    The serenity of a beautiful green leaf, the beauty of Hawaii and the happiness of landing at one of the world’s best tourist locations, may not be enough. With the Ti Leaf, get the full customary Hawaiian experience and feel refreshed as soon as you get out of your plane.

    Kukui Nut Lei Greeting

    The amazing and versatile Kukui Nut is one of the most amazing things to grow in Hawaii. With medicinal properties that can cure many health issues, it is also used as a laxative, from the times of Ancient Hawaiians. Get the Kukui Nut Lei greeting and experience the wonderful nut in action, and enjoy your stay at Hawaii

    Deluxe Orchid Lei Greeting

    AN every wonder, thin and delicate Lei which is as beautiful as the person it’s put on; this Lei, with its fragrance and beauty, makes the whole Lei special. Get the authentic Hawaiian experience with this beautiful Lei and enjoy your welcome to Hawaii.

    Cigar Flower Lei Greeting

    The beautiful purple collection of handpicked Orchids to make your arrival at the Island beautiful, fresh and cultural. This Lei is one of the most popular ones on the market; a simple, traditional greeting to kick start your arrival.

    Fragrant Tuberrose Lei

    A special Lei, amazing for people that want to smell like Hawaii. A treat to the nose and to the eyes. Enjoy with your loved ones with this fragrant Lei and set foot into beautiful Hawaii elegantly.

    Lei Packages

    We have various Lei packages for 1 or more people; our leis are centered towards all; singles, couples, families, etc. With our packs, everyone can experience a true Hawaiian welcome with elegance.

    Get our Lei greeting packages today.

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