Airport Pickup

Airport Pickup Instructions

Honolulu Airport (HNL)

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Kahului Airport (OGG)

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Kona Airport (KOA)

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Lihue Airport (LIH)

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Honolulu Airport, Oahu – Upon arriving at the Honolulu International Airport, please proceed to the baggage claim area. After claiming your luggage, please exit to the street and turn to your right from Hawaiian Airlines Baggage Claim 1 and Baggage Claim A. Interisland and Oversees terminals will be out in front of the baggage claim area in their respected spots. We encourage ALL guests to call our dispatch at 808-651-4779 when the plane lands so we can better accommodate your arrival Mahalo.

Kahului Airport, Maui – Upon deplaning at the Kahului airport, all arriving passengers will be directed to the escalators and down into the baggage claim area. After you have gathered your luggage, please exit to street and walk across street median to Number “2” sign. One of our drivers will arrive shortly, as no company is allowed to “wait” at the sign,

Lihue Airport, Kauai – Upon arriving at the Lihue Airport, please proceed to the baggage claim area.

  • Baggage Claim “A” (United, West Jet, Delta, Island Air and other airlines) after retrieving your luggage, exit the baggage claim area, turn left, and walk to the “pre-arranged Taxi / Shuttle area”
  • Baggage Claim “B” (Hawaiian, and American) after retrieving your luggage, exit the baggage claim area, turn right, and walk to the “pre-arranged Taxi / Shuttle parking area”

Kona Airport, Big Island – Upon arriving at the Kailua-Kona airport, please proceed to the baggage claim area.

  • Baggage Claim “A” (United, Island Air, West Jet, US Airways, and Kona Shuttle) walk out to street.
  • Baggage Claim “B” (Hawaiian, American, Delta, Alaska and Air Canada) walk out to street.

Hilo Airport, Hawaii – Coming Soon.

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